TERMS AND CONDITIONS

TERMS AND CONDITIONS

Welcome to DashingDons. Dashingdons.com is owned and operated by DashingDons.

To avail of the services offered at DashingDons or by any of its affiliates, you must agree to the following terms and conditions. If you visit, shop, or browse through our website, you need to accept these conditions. You (The User) are therefore advised to read these terms and conditions carefully every time you use the DashingDons website.

These terms & conditions (together with the documents referred to in the terms) apply to all the orders you place on this website and to your use of the website. Please read them carefully before using this website and placing an order.

WARRANTY

The warranty applies only to the original purchaser (person who has purchased the product directly from www.dashingdons.com) and is not transferable.

DashingDons will not undertake responsibility for the product’s malfunction or non-operation caused by the use of poor-quality media, unstable power supply, earthing problems, electrical discharge of other products, or due to incorrect product software/firmware upgrades undertaken by the Purchaser.

Warranty covers only the actual product functionality and does not include aesthetic/external elements such as cover plastics, glassware, accessories, outer-casing, connectors, antenna wires, cables, and consumables. This warranty does not cover normal wear and tear of the product.

All items include Manufacturer’s Warranty. The time span for items is valid under the manufacturer’s warranty terms.

RETURN POLICY

At DashingDons, we are committed to ensuring that you have a hassle-free and enjoyable shopping experience. If you receive a dead-on arrival or malfunctioning product, you can ask for an exchange or refund for the former and only an exchange for the latter. Returns should be made within 7 Days of your Purchase. (For example, if you receive your product on 1st of January, the last day to return your product is 7th of January). Product should be in original condition with undamaged packing. Any Item(s) being returned should also be returned with all accessories including manuals that may have been bundled with the main product. Product should be accompanied by the original sales invoice along with returning Item(s). In case of returns, please email us the product details along with your order reference number and reason for return along with pictures of Items.

DashingDons reserves the right to deduct handling charges from the refundable amount in case the product is physically damaged and malfunctioning.

CUSTOMER AGE REQUIREMENT

The User should acknowledge and certify that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to place orders or make payments for purchases on our website.

INFORMATION TECHNOLOGY ACT, 2000

This document is an electronic record in terms of Information Technology Act, 2000, and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

SUPPLIER IDENTIFICATION

A site owned and operated by DashingDons. We are registered in India at B-38, Shop No-3, Ram Dutt Enclave, Uttam Nagar, New Delhi-110059.

ORDER CANCELLATIONS

Requests for cancellations of orders placed on https://www.dashingdons.com/ or by email at shopdashingdons@gmail.com. Emails shall be entertained only if your order hasn’t already been shipped/dispatched.

DELAY OR NON-DELIVERY

In the event of non-delivery or late delivery due to an error by the User (i.e., wrong or incomplete name or address or recipient not available), any extra cost/charges spent by DashingDons for re-delivery shall be claimed from the User who placed the Order.

RIGHT TO CANCEL & INCORRECT PRICING

DashingDons reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be irrespective of whether the order has been confirmed and/or payment has been received. The exact payment amount paid shall be refunded, and the User shall be informed of the same.

NOTICES

You must send all notices to the contact details on our website. We may give notice to you at either the email or postal address that you provide to us when making a purchase with us.

PRODUCT INFORMATION

We, at DashingDons, have endeavored to provide you with the latest and most accurate product information. However, we are not liable for any discrepancies between the product(s) listed and the product(s) delivered.

We are also not liable for delays in delivering orders through our website. For any complaints regarding the products, you can directly contact us at shopdashingdons@gmail.com.

JURISDICTION

This agreement shall be construed in accordance with the applicable laws of the Republic of India. The Courts in New Delhi will have exclusive jurisdiction in any proceedings arising out of this agreement.

THIRD-PARTY FRAUDS

DashingDons will not be liable for any type or kind of credit card fraud. The liability to utilize a card fraudulently will be on the user, and the onus to ‘prove otherwise’ shall be exclusively on the user. The user must exclusively utilize his/her own card on the website.

ORDER FULFILLMENT

DashingDons will take "Full Responsibility" for your Order if the Order has been shipped to any location/city where "Private Courier Companies" (e.g., Delivery, Xpressbees, FedEx, DTDC, Blue Dart, etc.) were used to service your Area Postcode.